Compassionate connections.
Successful outcomes.
Healthy, happy patients.

 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Bill McConnell 
 
2022-10-09
 
 
  
Very efficient and they ship really quickly.
  
 
  
 
 
 
  
 
 
 Maryellen O'Leary 
 
2022-08-23
 
 
  
Amazing ! Always call me to tell me when to expect my prescriptions. Have had them for years, and highly recommend them.
  
 
  
 
 
 
  
 
 
 Mrs. Lella 
 
2022-08-23
 
 
  
Their compassion for their patients goes above and beyond especially making sure delivery of important medications is a priority, as well as customer service.
  
 
  
 
 
 
  
 
 
 John 
 
2022-08-23
 
 
  
The BEST mail order Pharmacy I've ever used. They work directly with your insurance to assure coverage at the best price. They're very thorough communicating with their customers by email and voice messaging. Medications are delivered quickly. They are highly recommended.
  
 
  
 
 
 
  
 
 
 Shirley Cunningham 
 
2022-08-22
 
 
  
Always on top of what medicines and when I need to reorder.! I never have to worry about placing an order or if the meds will arrive in time before I run out. They have refills down to a science! Wish they could manage my CPAP supplies!!!
  
 
  
 
 
 
  
 
 
 My Pet Crow 
 
2022-08-19
 
 
  
I am a74 year old with two severe lung diseases.  I am now attached to an oxygen concentrator indoors/outdoors 24/7.  If I don’t have my breathing medication I can count the minutes to a stroke, heart attack or worse.  Perhaps you imagine my surprise and then anxiety when my pulmonologist wanted to order my two nebulizing medications through a mail order pharmacy at the other end of the country!

What if there were a delay?  What if my order fell through the cracks? What if something I hadn’t thought of?

My concerns were immediately relieved and my anxiety dissipated when I first contacted DirectX.  I had the pleasure of speaking with Ashley, the head of shipping at that time, who was professional, personable, knowledgeable and took my concerns into her hands as if they were her mother’s or her own.  This set the standard for my interactions with DirectX ever since I have been with them.  I have yet to be disappointed.

Every single person with whom I’ve interacted has taken my concerns or questions seriously and acted proactively to answer or resolve the situation.  On one occasion my insurance company screwed up and it looked like I might run out.  Ashley  promised me that she would stay on the insurance company’s back as it were to get things figured out and reassured me that I wasn’t in this situation alone.  Can you imagine the relief and gratitudeI felt?!

On another occasion, DirectX made a mistake and immediately fixed the situation, no jumping through hoops on my part or delays or passing the buck on theirs.  I am old enough to know that every company makes mistakes.  So whether or not they make mistakes is not the question.  The question is what how will that company respond to that mistake.  DirectX immediately admitted it and corrected it.  Who can realistically ask for more, especially in this day and age???

Of course these people are not family members.  They are not friends.  But they are the next best thing!  They are service providers who actually give a (insert the word of your choice) about you, the patient, their integrity and the integrity of the company. They have earned my respect, trust and yes for one or two of them,  even my affection. (BTY, this is a family run business and, of course, it is TPTB, the family, that sets the stage for this level of commitment and service.)

You can trust this company, perhaps even with your life because at least in my experience, I have, as you can see lived thus far to tell the tale!

Give them a try… and tell Ashley Christopher said Hi.
  
 
  
 
 
 
  
 
 
 Vyvyan Lucas 
 
2022-08-18
 
 
  
I am a new customer, and so far I am very please with DirectRx.  They are wonderful.
  
 
  
 
 
 
  
 
 
 Myles Gelóneck 
 
2022-08-16
 
 
  
Very compassionate group of people. They really go above and beyond to check up on their patients and make sure their well being is a priority. Thanks!
  
 
  
 
 
 
  
 
 
 Fayne Henderson 
 
2022-08-11
 
 
  
I have nothing but a very positive review of DirectRx. Everyone has always been professional in every aspect. I have dealt with Ashley a lot and she has helped me to make sure I understood the medicines I take along with making sure my prescriptions are up to date. Even went as far as suggesting a strategy to help me quit smoking which I am using now. You can't go wrong with DirectRx!
  
 
  
 
 
 
 
 
 
 Google rating score: 4.4 of 5, based on 20 reviews