What We Do.

 

DirectRx, an independent specialty pharmacy with dual accreditation from both ACHC and URAC, is dedicated to providing patients with unparalleled, personalized pharmaceutical care. Unlike other pharmacies, DirectRx is owned and operated by certified doctors of pharmacy.

 

As a family-owned business, the company has grown to serve 49 states since its inception more than three decades ago. Investments in technology help to provide clients with accurate, timely orders.

Telephonic Medicine is our Niche

At DirectRx, your health is our priority and managing chronic diseases is our area of expertise.

Our centralized pharmacy model allows us to effectively provide telephonic collaboration and education. Our patient care coordinators, patient education team, and pharmacists are extensively trained on remote care. We take our time on boarding our patients and setting expectations for long term support.

By continually monitoring adherence, compliance, and persistence we achieve better outcomes. We are the first pharmacy to offer doctors a patient scorecard so that adherence issues can be identified early on and appropriate intervention can be accomplished.

Our service levels are fundamental to how we help patients get better. We call them promises that are deployed by our core values.

Delivering Quality Care & Support

Our Core Values offer dedicated support to our patients with both the initial and ongoing support services. 

Polite Persistence


Complete and diligent effort for each patient so that they receive the care required.




Compassion for Others


Means to thoroughly and respectfully care for each patient as if a loved one.




Personal Responsibility


Is taking ownership of each situation and seeing it through to the desired outcome.




360 Communication


Comprehensively communicate relevant information to our patients, medical partners, suppliers, manufacturers and team members.





Environmentally Friendly

Not only are we interested in protecting our clients, but also the planet. We use the most eco-friendly packaging available. 

Green Cell Foam is a unique natural, environmentally friendly packaging material made from corn that dissolves with water. It's the most environmentally sustainable and functional packaging material available.

 

Made from US-grown corn, Green Cell Foam is certified compostable in backyard and industrial facilities and can even be dissolved in a sink for safe and easy disposal. This unique material combines exceptional cushioning and thermal insulating protection, while protecting the planet.  

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