Question 1

360 Communication

Accepted Answer

is to comprehensively communicate relevant information to our patients, medical partners, suppliers, manufacturers and team members.

Question 2

Personal Responsibility

Accepted Answer

is taking ownership of each situation and seeing it through to the desired outcome.

Question 3

Polite Persistence

Accepted Answer

is defined as complete and diligent effort for each patient so that they receive the care required.

Question 4

Compassion for Others

Accepted Answer

means to thoroughly and respectfully care for each patient as if a loved one.

Question 5

Hyponatremia

Accepted Answer

Hyponatremia means low sodium concentrations in the blood.   This can be caused by medications or changes in the body function. If it is a medication causing it, the medication can often be removed, and the sodium levels will return to normal levels. If it is caused by another change to the body, medication is often needed to help regulate the sodium levels. Symptoms of low sodium can include nausea, vomiting, headache, restlessness, irritability, weakness, spasms, cramps, fatigue, confusion or other mental status changes. The medications used to treat low sodium are often costly and involve many barriers to the patients actually obtaining them.   DirectRx is here to help with these issues to ensure the patient receives the appropriate therapy. We work with the physicians’ offices and insurance companies closely to guarantee timely delivery of medications right to the patient’s door. Patients requiring this therapy are often quite ill, and we believe it is our job to take the burden of ensuring their medications get to them off of their shoulders, so they can focus on getting better.       Download the Tolvaptan – Referral Form

Question 6

Crohn's Disease / Ulcerative Colitis

Accepted Answer

Crohn’s disease is a type of Inflammatory Bowel Disease. It can affect any part of your gastrointestinal tract, or stomach. Symptoms are mainly diarrhea, weight loss, abdominal pain, and fever. Some patients may also develop a blocking of the bowel. The disease can be cause by a combination of things, like changes in the environment, or immune issues. Some people are born with the genetics that make it easier for them to get Crohn’s.   Scientists have not identified the exact issues yet, but it is not believed to be an autoimmune disease where the body is attacking itself. There is no cure for Crohn’s disease. So there is no medication or surgery that will get rid of it. Medications can help calm symptoms and keep you more comfortable. It is also important to change your lifestyle. You should avoid foods that aggravate the disease because you will reduce the overall inflammation in your body. It is important to work with your doctor and pharmacist to get the correct routine of drugs to help manage your symptoms so that you are most comfortable.   Living with Crohn’s disease can rule your life. At DirectRx, we don’t believe it has to. You can begin to live a more normal life by using medications to control the flare-ups and suffering from the disease. We know the medications used to treat this disease are expensive and require special care and handling. To help you with this, our dedicated team can deliver your medications right to your door. We will handle your medications with care so they arrive in the condition they should. Our pharmacists can answer any questions and address any concerns that may come up from the medications, and help you avoid other medicines that can cause irritation. We also work with the insurance companies to handle some of the issues you may have trying to get your medications. We know that these medicines are usually the best way to help stop the symptoms that cause you so much pain in your day-to-day life.   Ulcerative Colitis or UC is another disease that is related to Crohn’s, but it only affects the colon instead of the entire stomach area, or gastrointestinal tract. The symptoms are alike, but will be different from patient to patient. Medicines may help ease the irritation from UC, but UC can also be treated with surgery and Crohn’s cannot. The doctor can remove the irritated portions of the colon. This will help ease some of the symptoms. However, the inflammation can come back and attack other parts of the colon. Patients can eventually have their entire colon removed if they go back for several surgeries. You should discuss treatment for UC with your doctor and pharmacist. It will help you live a healthier life.       Download the Crohn's Disease / Ulcerative Colitis – Referral Form

Question 7

Parkinsons

Accepted Answer

Parkinson’s disease is a disorder that affects movement, commonly seen with body tremors, in the central nervous system. Approximately 60,000 people are diagnosed with Parkinson’s disease each year. Kynmobi is used to reduce and further treat flare ups for those with a Parkinson’s disease diagnosis. Kynmobi is taken sublingually to reduce those “off” episodes throughout a person’s lifetime.   At DirectRx, we are the middle ground between our patients and their providers to encourage medication adherence in our patients. Our team is here on the journey to provide timely and comprehensive care for our patients to, Get Better!       Download the Kynmobi – Referral Form

Question 8

Rheumatoid Arthritis (RA)

Accepted Answer

Rheumatoid Arthritis, or RA, is an inflammatory condition that causes pain, swelling and destruction of the joints.   It most commonly affects the hands, elbows, feet, ankles and knees. Patients experience pain and stiffness that can interfere with their day-to-day activities, and these symptoms can get worse as the day goes on. Patients with RA often require medications to change the course of their disease and slow down the joint destruction. It is important for patients to get their medications on time each month.   DirectRx is here to work with the physicians and insurance companies to ensure this happens, and to make sure the medications are delivered right to the patient’s door. Our pharmacists are available seven days a week to answer any questions patients may have regarding their medications. We believe that it is our job to make managing RA easier so patients can enjoy the life that they want to live.       Download theRheumatoid Arthritis A-N – Referral Form       Download theRheumatoid Arthritis O-Z – Referral Form

Question 9

HIV/AIDS

Accepted Answer

HIV is a virus that is spread through blood-to-blood contact and unprotected sexual contact.   Once a person is infected, it attacks their immune system, and if not managed with medications, it can lead to AIDS. Early detection of the virus is key to reduce the likelihood of the virus progressing to AIDS. There is no cure for HIV at the current time, but there are medications available to keep the amount of virus low in the body and prevent the progression to AIDS. It is important that anyone diagnosed with HIV or AIDS work directly with their doctor and pharmacy to make sure they are prescribed the appropriate medications and that these medications arrive on time each month. This helps keep the number of treatment options from decreasing due to the development of resistance to the medications and maintains a patient’s health by preventing the virus from progressing to AIDS.   DirectRx works closely with physicians to ensure that medications are always refilled on time and get delivered to the patient’s door in a confidential manner. We also offer the Rx EasyPak to help increase adherence to the medication regimen. With Rx EasyPak, all medications are pre-sorted and packaged at DirectRx, eliminating the need to sort pills into boxes by dosing schedules. This special packaging offers peace of mind to both physicians and patients dealing with complicated drug regimens. Additionally, we work with insurance companies to help alleviate any of the barriers that are common in the process of getting medication into the patient’s hands. Our pharmacists are on call seven days a week to answer any medication questions that a patient may have. We are here to be the patient’s partner in every step of the treatment process.       Download the HIV/AIDS – Referral Form

Question 10

Organ Transplant

Accepted Answer

Organ transplants are required when an organ fails or becomes damaged beyond what the body can naturally repair.   Many different organs can be transplanted, however, one thing is common with all of them: organ transplants require long term medication therapy to reduce the likelihood of organ rejection. It takes coordination between the pharmacy, physician and insurance company to ensure that patients are getting the right dose of medication at the right time to prevent the rejection of their newly transplanted organ.   DirectRx is a seasoned veteran in the patient care team with transplant therapy. We believe that it is the pharmacy’s job to play a vital role in the healthcare team and to get the medication delivered to the patient each month when they need it. Our pharmacists are available seven days a week to answer any questions that a patient may have about their medications. We want our patients to focus on living their life to the fullest, not on how they will get their medications each month.       Download theOrgan Transplant – Referral Form

Question 11

Psoriasis

Accepted Answer

Psoriasis is a chronic disease that results from the skin cells building up too rapidly, leading to patches of red scaly areas.   This often causes patients to feel embarrassed when the patches are covering large parts of their bodies, and it can be quite uncomfortable, both physically and emotionally. Treatment can include a range of medications from topical therapies all the way to injectable biological therapy.   DirectRx is here to make sure a patient gets the medication they need delivered to their door on time each month and to help alleviate any of the physical and emotional stressors that they may experience with psoriasis. We work with physicians and insurance companies to ensure a patient gets the therapy they need while overcoming any barriers that may arise in the process. Our pharmacists are on call seven days a week to answer questions a patient may have regarding their medications. Living with psoriasis can be a constant worry, and we are here to take some of that burden away.       Download thePsoriasis – Referral Form

Question 12

Oncology

Accepted Answer

A cancer diagnosis is life changing for everyone involved.   There are many different types of cancer and there are numerous causes for each type. Each diagnosis requires a treatment regimen tailored to that specific patient, whether that involve medication, diet or lifestyle changes.   DirectRx works with a patient’s physician and insurance company to get the necessary medication delivered to them. Our pharmacists are on call seven days a week to put a patient’s mind at ease and will answer any questions a patient may have regarding their therapy. We believe that a patient should be able to live their life without worrying about medication issues, so we are here to manage them for the patient.       Download the Oncology – Referral Form

Question 13

Respiratory

Accepted Answer

Respiratory diseases are a common diagnosis in the U.S. and can cause a great amount of suffering.   Chronic Obstructive Pulmonary Disorder, or COPD, is a term used to cover multiple respiratory disorders such as non-reversible asthma, chronic bronchitis, emphysema and certain forms of bronchiectasis. Patients with these disorders often suffer from chronic cough, wheezing, chest tightness and increasing breathlessness. If these conditions are left untreated, it leads to increased symptoms and worsening lung function. Medications are used to slow the progression of these conditions and help relieve some of the symptoms.   DirectRx works with the physicians and insurance companies to ensure that medications make it to the patient’s door on time each month. Our pharmacists are on call seven days a week to answer questions about the medications. We believe that it is our job to take care of the medication side of disease management, so the patient can worry less and enjoy their life more.       Download theRespiratory – Referral Form

Question 14

Multiple Sclerosis (MS)

Accepted Answer

Parkinson’s disease is a disorder that affects movement, commonly seen with body tremors, in the central nervous system. Approximately 60,000 people are diagnosed with Parkinson’s disease each year. Kynmobi is used to reduce and further treat flare ups for those with a Parkinson’s disease diagnosis. Kynmobi is taken sublingually to reduce those “off” episodes throughout a person’s lifetime.   At DirectRx, we are the middle ground between our patients and their providers to encourage medication adherence in our patients. Our team is here on the journey to provide timely and comprehensive care for our patients to, Get Better!       Download the Multiple Sclerosis (MS) – Referral Form

Question 15

Bronchiectasis

Accepted Answer

Bronchiectasis is a lung condition that causes a cough, shortness of breath, and other symptoms. This leads to an increase in mucus, which can be hard to cough up. Patients diagnosed with bronchiectasis are more likely to get lung infections due to mucus build up in the lungs. Here at DirectRx we focus on our patients and put them on a path to get better. Our patient care team and team of Pharmacists are here for our patient every step of the way. Everyday life with Bronchiectasis can be tough, but at DirectRx, we are here to deliver that medicine to help our patients, get better!       Download the Bronchiectasis – Referral Form

Question 16

Patient Education and Adherence Call Specialist

Accepted Answer

We are a growing dynamic specialty pharmacy that has part time and full time positions available. Our company is built on values that focus on growth and productivity to help patients Get Better! Part time team members work weeknights and weekends. Full time team members have flexible schedules that include weekends. Team members within this group are responsible for patient outreach. All contact is made via phone. Telephonic support is focused on patient care, education, and refills. The work we do is critical to the care of our patients. Here are the attributes that will help you thrive at our company: College degree preferred (prefer health care focus) Strong speaking skills Excellent typing skills Great working within a team Naturally competitive Competitive compensation and benefits package. Job Type: Full-time, Part-time At DirectRx our company values are very important to us. Our value model, PCP3 – polite persistence, compassion for others, personal responsibility, and 360 communication – drive our work environment to give our patients timely and comprehensive care so that they can Get Better! Click here to apply >

Question 17

Account Manager

Accepted Answer

We are a growing dynamic specialty pharmacy that has full time positions available. Our company is built on values that focus on growth and productivity to help patients Get Better! Team members within this group are responsible for securing, maintaining, and developing referring medical offices patient outreach. They will also be responsible for prospecting new clients, qualifying leads, and developing relationships. Specific responsibilities include executing prospecting calls by phone, collecting profile data, and advancing relationships. Here are the attributes that will help you thrive at our company: Bachelors degree (required) Relationship development experience Superior networking abilities Proven ability to achieve goals and drive for results Well honed phone skills High ability to influence others Strong listening skills Compensation is base plus performance bonus. Job Type: Full-time At DirectRx our company values are very important to us. Our value model, PCP3 – polite persistence, compassion for others, personal responsibility, and 360 communication – drive our work environment to give our patients timely and comprehensive care so that they can Get Better! Click here to apply >

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